Local Network Support Agreement
• Installing ManageEngine client.
• Installing new local network devices (Workstations, Servers, Printers, Wi-Fi AP’s), duct cabling, and civil works are not included.
• Maintaining and updating anti-virus protection software on all workstations.
• Installing and configuring 1 router/firewall.
• Troubleshooting faulty local network devices and hardware (Workstations, Servers, Printers, Wi-Fi AP’s).
• Providing a new license and installing anti-virus software.
• Updating workstations operating system.
• Remote local network devices support via Sahara Net call center.
• Free network consultation
• 15% discount on connectivity catalog products.
• One preventive support visit each month.
• Installing ManageEngine client.
• Installing new local network devices (Workstations, Servers, Printers, Wi-Fi AP’s), duct cabling, and civil works are not included.
• Maintaining and updating anti-virus protection software on all workstations.
• Installing and configuring 1 router/firewall.
• Troubleshooting faulty local network devices and hardware (Workstations, Servers, Printers, Wi-Fi AP’s).
• Providing a new license and installing anti-virus software.
• Updating workstations operating system.
• Remote local network devices support via Sahara Net call center.
• Free network consultation
• 15% discount on connectivity catalog products.
• Two preventive support visits each month.
• Managed router/firewall Service (MRS) - (Install, configure, add/change policy, troubleshoot).
• Remote local network devices support.